No matter how many SOPs and solid tech we build, we cannot be perfect, like no one can be. And, we humbly acknowledge that.

Being a human-based service, we have tried standardising our workflows as much as possible, and we are consistently improving in the backend based on our customers' feedback.

Sometimes, we also fall into the trap of human-led errors, which may lead to your dissatisfaction.

And the mere understanding of that gives us a starting point to be your strong and reliable CreativeOps partner.

We have devised solid SLAs to troubleshoot your issues as fast as possible.

• If you are dissatisfied with the service experience, design quality, TAT, etc., while closing a ticket, give us a rating with your feedback. Our team regularly checks all the feedback one by one (no skipping) and keeps learning to improve your experience. Even your slightest discomfort raises a flag, and you will find our team reaching out to you on a call to resolve the matter.
• If you still feel dissatisfied somewhere in the overall service, please flag your concern to your POC. It will be ensured that your concerns are addressed and matters are resolved (depending on the feasibility) as soon as possible.
• If you are still not satisfied with the resolution, escalate the matter to info@doodlspace.com and tag me at anand@doodlspace.com.

We never claim to be a perfect service, but we thrive and envision being the most reliable CreativeOps partner globally.

If you are new, why don't you try us once? Free for 7 days.
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