When you subscribe to Doodl Space, you are not only working with a designer. You are working with a CreativeOps System. A system that learns constantly about your expectations, ensures consistent availability, quality of output, and project pipeline management.
Let's understand how it works -
The Structure
In all our plans, the structure looks like -->
- A set of primary designers (depending on your plan)
- Backup designers
- Quality assurance team
- A POC (point of contact).
Once you have given us your brand guidelines or at least some initial downloads, we take the entire responsibility to train the design team on your brand. Even when the primary designer is absent, we make sure brand consistency is maintained.
In the subscription model, whenever you share your design requests, they will be assigned to your primary designers only. In case a primary designer is absent, the backup designer steps up. No Creative Bottlenecks at all.
Not only that, but we have designed our feedback mechanism in a way that, with each project experience, our system learns in the backend to match your expectations as closely as possible.
Note: For pay-as-you-go, the structure is the same, but your primary designer is not locked to your work. Whenever your work comes in, it will be our priority to assign it to your primary designer; however, it depends on availability. Please be assured that whoever is assigned will already be trained on your brand.
Does designated mean the designer is exclusively working for me?
The concept of a designated designer means that all your design requests will primarily be assigned to the same designer. However, it doesn't mean that the designer will be working exclusively for you. Our designers are mapped to other clients as well. This is how we can bring top talent while still keeping our prices low.
For different subscriptions, is there a different designer? Will that not break my brand consistency?
It depends on what will work best. For example, if your project is bigger and continuous, we may increase the bandwidth of the same designer. If your requirements are more output-driven, then we may map different creatives to simultaneously pick up more than one task from your queue.
One thing is important to note here --
From the moment a new task is picked, the quality team gets involved with your designer. From creative direction to making internal revisions on your creatives, everything is looked after before sending the final draft to you. In addition, the quality team trains and updates all the assigned designers on your brand(s) regularly.
Can I have the same designer for more than one subscription?
Yes, you can. But that depends on the slot availability of the designer. In case you have such a need, kindly approach your project manager and request the same. If possible, we will make the arrangements for you.
What if I don't like my designer's work?
It happens sometimes that you may not like the work of a designer assigned to you, or you are stuck with your designer and now want to see some more variety. No sweat. Just let us know, and we will change the designer within one business day.
In case you want to know more, please book a demo call here.