Cut-off Time
Designing requires some level of research and ideation. Hence, Doodl Space observes a cut-off time for any new design requests or priority changes so that your designer knows the tasks for the day without confusion, which helps them maintain their quality and efficiency.
It means that any request for a new design or priority updates given past the cut-off time will be considered only on the next business day.
We currently operate in the Indian Timezone under our regular plans, while other time zones are available in the Enterprise plan (for businesses registered outside India, paying as per global rates).
The current cut-off time is observed at 10 AM IST/9 PM PST from Monday to Friday. This cut-off time applies to our general subscription and Pay-as-you-go plans.
For Enterprise Plans, there is no cut-off time considered for picking up new tasks, considering priority support and on-demand call features
Please note that the Cut-off Time doesn’t apply to revision requests, and we solve them as fast as possible. Also, in case of any contingency, if you miss the cut-off time and want your designer to pick up the design request on the same day, just let your POC know. Based on the progress of your queue on that day, we will try our best to accommodate your request, if possible.
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